Privacy Policy
Learn how Fresh Fruit Creamery collects, protects, and uses your personal information.
At Fresh Fruit Creamery ("we", "us", or "our"), we are committed to safeguarding the privacy and security of our customers, website visitors, and service users. This Privacy Policy outlines how your personal information is collected, stored, processed, and protected when you interact with our platform.
1Information We Collect
When you create an account, place an order, or subscribe to updates, we collect personal details necessary to fulfill your requests:
- Account Profile: Your full name, email address, phone number, and delivery location.
- Order Transactions: Purchased items, delivery instructions, order totals, and payment status records.
- Technical Data: IP address, browser type, device details, and session cookies for seamless navigation.
2How We Use Your Information
Your information is strictly used to deliver superior creamery products and exceptional customer experiences:
- Processing, preparing, and delivering your online orders.
- Sending order status notifications, delivery updates, and invoice receipts.
- Providing responsive customer support and resolving inquiries.
- Improving website performance, security, and user experience.
3Payment Processing & Security
We prioritize data security above all else. Payment processing is managed securely by certified payment partners (e.g., Paystack). We do NOT store or log your credit/debit card numbers or PINs on our servers. All web traffic is encrypted using 256-bit SSL technology.
4Sharing of Information
We never sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared exclusively with verified operational partners (such as local courier drivers) strictly as required to fulfill your order.
5Your Data Rights
You have full rights over your data. You may request access to, correction of, or complete deletion of your personal account information at any time by contacting our privacy team at freshfruitscreamery@gmail.com.
Have questions about our Privacy Policy?
Contact our legal & compliance team today.